Styled by Lymarh — Legal
Every order is handled with the same care and precision we put into our pieces — from the moment it leaves our studio to the moment it reaches you.
We offer a range of shipping options to suit your needs. All orders are carefully packaged in our signature Lymarh wrapping to ensure your pieces arrive in perfect condition.
| Method | Delivery Time | Cost | Coverage |
|---|---|---|---|
| Standard | 5 – 7 business days | R85 | Domestic |
| Express | 2 – 3 business days | R150 | Domestic |
| Free Shipping | 5 – 7 business days | R0.00 | Orders R1,500+ |
| International | 10 – 15 business days | From R350 | Select Countries |
Delivery times are estimates and may vary during peak seasons, public holidays, or due to courier delays outside our control.
Once your order is placed, here is exactly what happens behind the scenes before your parcel is on its way to you.
Order Confirmed
You receive an email confirmation with your order summary and a unique order number.
InstantQuality Check & Packing
Each item is individually inspected and wrapped in our signature tissue and ribbon before being packed securely.
Within 24 hoursDispatched
Your parcel is handed over to our courier partner. You will receive a tracking number via email.
1 – 2 business daysDelivered to You
Your order arrives beautifully packaged, ready to be worn and enjoyed.
Per chosen methodOrders placed after 12:00 PM will be processed the following business day. We do not process orders on weekends or public holidays.
We ship to select countries worldwide. International orders are shipped via tracked courier and typically arrive within 10 – 15 business days, depending on your location and customs processing.
Customs & Duties
Import duties and taxes are the responsibility of the recipient. We are unable to predict or cover these charges.
Tracking
All international orders include full tracking. You'll receive a tracking link as soon as your order is dispatched.
Delays
Customs processing times vary by country and may cause delays beyond our estimated timeframes.
Returns
International returns are accepted. Return shipping costs are the customer's responsibility unless the item is faulty.
We want you to love every piece you receive. If something isn't right, you have 14 days from the delivery date to initiate a return. Follow these simple steps:
Contact Our Team
Email us at support@lymarh.com with your order number, the item(s) you wish to return, and the reason for your return.
Await Your Return Authorisation
We will review your request and respond within 2 business days with a Return Authorisation (RA) number and return instructions.
Pack & Ship Your Return
Securely repack the item in its original packaging (where possible) and clearly mark the RA number on the outside of the parcel.
Refund Processed
Once we receive and inspect the item, your refund will be processed to your original payment method within 7 – 10 business days.
Return shipping costs are the responsibility of the customer unless the item received was faulty or incorrect.
We offer exchanges for a different size or colour within 7 days of delivery, subject to stock availability. We are unable to exchange for a different style.
The following items are final sale and cannot be returned, refunded, or exchanged under any circumstances.
Custom & personalised pieces — Any item made-to-order or personalised specifically for you.
Sale items — Items purchased at a discounted price during a promotional or clearance event.
Worn or altered items — Any item that has been worn, washed, altered, or shows signs of use.
Gift cards — Styled by Lymarh gift cards are non-refundable and cannot be exchanged for cash.
Items without tags — Returns will not be accepted for any item with removed or missing original tags.
If you believe you have received a faulty or incorrect item, please contact us within 48 hours of delivery — regardless of the above exceptions.
Answers to the questions we hear most often about shipping and returns.
Still have questions?
Our team is on hand to assist with any shipping or returns queries. Reach out and we'll get back to you within one business day.
support@lymarh.comWe aim to respond to all queries within 1 business day, Monday to Friday.
Every order is wrapped in our signature tissue and ribbon — because the unboxing is part of the experience.
If something isn't right, we will always work to find a resolution that leaves you satisfied.